All of our file requests are manually accepted: your name/email is cross referenced with our order database. Most requests are accepted within 15 minutes of the order, but sometimes (depending on order volume) it may take slightly longer.
You can access the login page by following the link found in the menu bar at the top of the page. Once you have opened the webpage you will see the login page, please enter your details and login. You will then see links to all your products related to that order. Note that if you have multiple orders you will need to use the order specific details each time. Once you click the links to your products then you will be redirected to Google Drive where we store all our files and manage access permissions. Please login via Google and then request access to your files. We will then check your order against your access request to the files and grant you permission.